Privacy policy

Privacy Policy – Di Moda Hair Studio

At Di Moda Hair Studio, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your details when you shop with us or interact with our website.

1. Information We Collect

We may collect the following types of information when you place an order, sign up for our newsletter, enter a competition, or contact us:

  • Name and contact details (email address, phone number, postal address)
  • Order and payment information
  • Any messages or feedback you send us

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Send marketing emails or SMS (only if you have opted in)
  • Improve our products, services, and website experience
  • Run competitions and promotions

3. Sharing Your Information

We only share your personal information with third parties when necessary to operate our business, including:

  • Payment processors (e.g., Shopify Payments, PayPal)
  • Shipping providers (e.g., Go Sweet Spot and their courier partners)
  • Email marketing platforms (e.g., Mailchimp) for sending newsletters

We do not sell or rent your information to anyone.

4. Data Storage and Security

Your personal information is stored securely within Shopify and our email marketing platform. We take reasonable steps to protect your data from unauthorised access, alteration, or disclosure.

5. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics and Facebook Pixel) to help us understand visitor behaviour and improve our services. You can disable cookies in your browser settings, but this may affect your experience on our site.

6. Your Rights

You have the right to request a copy of the personal information we hold about you, or to request that we delete it. To do so, please email us at hello@dimoda.co.nz

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the update.

8. Contact Us

If you have any questions about this policy or how we handle your information, please contact us at hello@dimoda.co.nz